Scam Guides / Ireland

Fake bank texts: the BOI & AIB impersonation scam

Last updated July 2026 · Written by the Scam-Less team, founded by a fraud analyst with 10+ years' experience

How the scam works

You get a text that appears to come from Bank of Ireland, AIB, PTSB or Revolut — often landing in the same thread as genuine messages from your bank, because scammers can spoof the sender ID. It warns of unusual activity, a suspended card, or a new payee, and asks you to verify via a link or by calling a number.

The most dangerous version is callback fraud: the text asks you to call a number, where a professional-sounding "fraud team" — complete with hold music and security questions — talks you into moving your money to a "safe account". The safe account is theirs. These operations are rehearsed, calm, and very convincing; victims routinely include people who work in finance.

What the scam texts look like

EXAMPLE SCAM TEXT"BOI: Unusual login detected on your account. To secure your account, verify your details now: boi-secure-verify.com/login"
EXAMPLE SCAM TEXT"AIB: A new payee has been added to your account. If this was NOT you, call our fraud team immediately on 01 XXX XXXX."

Red flags

What to do

Don't tap, don't call the number in the text. If you're worried something's genuinely wrong, call your bank on the number printed on your card or shown in the official app. If you've given details or moved money, call your bank immediately — the faster you report, the better the chance of recalling the transfer — then report to the Gardaí.

Got one of these messages?

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Common questions

Why did the scam text appear in my real bank's message thread?

Scammers can spoof the alphanumeric sender ID, so their text files into the same conversation as genuine bank messages. A message appearing in the real thread is not proof it's from your bank.

Will my bank ever ask me to move money to a safe account?

No. No Irish bank will ever ask you to transfer money to a 'safe account' or ask for your full PIN, password or one-time codes. Anyone asking is a scammer, regardless of what your caller ID says.

How do I check if a bank text is genuine?

Contact your bank using the phone number on the back of your card or through the official app — never the number or link in the message. You can also paste the text into the free Scam-Less checker for an instant read on the tactics being used.